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Completed Programs

EASE: Emergency Assistance and Support to Evacuation (Version 1.0)

Background

Throughout 2024, frontline communities in the Kharkiv, Sumy, and Donetsk regions were subjected to regular shelling. As the security situation deteriorated, mandatory evacuations of civilians were announced. This triggered one of the largest waves of internal displacement since 2022. According to UN OCHA Protection Cluster partners’ assessments, more than 300,000 people in frontline areas required evacuation transport and immediate humanitarian assistance.

At the same time, the financial and operational capacities of local civil society organisations carrying out evacuations began to decline rapidly. Frontline responders increasingly required stronger coordination, institutional support, and safe operational spaces.

In response to these challenges, “Team4UA” Charitable Foundation, launched the “EASE” (Emergency Assistance and Support to Evacuation) project, bringing together leading national humanitarian organisations under the newly established TERA Consortium for the first time.

Project Description

EASE 1.0 is a large-scale, nationwide humanitarian response project implemented with the financial support of the Ukraine Humanitarian Fund (UHF). It aims to establish a coordinated and safe continuum of assistance, supporting people from emergency evacuation from frontline areas through to longer-term accommodation and recovery. 

The project operates as an integrated multi-sectoral response in which each consortium member is responsible for a specific component, including evacuation, transit registration, Camp Coordination and Camp Management (CCCM), and psychosocial protection services. Particular attention is given to persons with disabilities and other people with reduced mobility who require additional assistance.

As part of the project, Team4UA established Community Studio – the first support centre in Ukraine dedicated to civil society organisations, charitable foundations, and local volunteer initiatives. The space serves as both a training and coordination hub where local organisations can build their capacity, exchange experience, establish partnerships, and access sub-grants to strengthen their initiatives.

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Core Activities

  • Evacuation of civilians from frontline areas using specialised and accessible vehicles.
  • Reception of evacuees, registration for multi-sectoral assistance, provision of mobility aids for persons with disabilities, and distribution of pet transportation carriers.
  • Accessibility upgrades in 30 collective centres, including widening doorways, constructing ramps, and installing accessible sanitary facilities.
  • Deployment of psychologists, medical professionals, and case managers to collective centres to provide individual support and GBV protection services.
  • Development of the Community Studio in Dnipro through specialised training for volunteers and CSO staff (including trauma-informed care, Psychological First Aid, and case management), as well as administration of sub-grants for up to 10 local organisations.
  • Establishment of a protective equipment pool and provision of life and accident insurance for 1,500 frontline volunteers.
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Project Geography

  • Evacuation areas: Donetsk (primary focus), Kharkiv, Sumy, Chernihiv, Zaporizhzhia, Kherson, and Dnipropetrovsk regions.
  • Areas of accommodation and CCCM support: Chernivtsi, Khmelnytskyi, Kirovohrad, Volyn, Lviv, Poltava, Rivne, Ternopil, and Vinnytsia regions.

Results

  • More than 25,000 people received integrated humanitarian assistance.
  • Safe transportation and evacuation services provided, including for persons with reduced mobility.
  • Creation of 400 additional shelter places, including 100 fully accessible spaces for persons with disabilities.
  • Protection services delivered to 13,800 people, alongside psychosocial support for 3,360 internally displaced persons (IDPs).
  • Provision of mobility aids (wheelchairs and walkers) to 350 persons with disabilities.
  • Military-risk insurance provided for 1,500 volunteers, while 250 humanitarian workers received specialised training.
  • Successful establishment and operation of Community Studio, the first humanitarian support and capacity-building hub for local civil society organisations in Dnipro.

Implementation Partners

The project is implemented under the leadership of Team4UA Charitable Foundation through the national TERA Consortium. It brings together “Team4UA” Charitable Foundation, “East SOS” Charitable Foundation, “Angels of Salvation” Charitable Foundation, and the “Coordination Humanitarian Centre” Charitable Organisation.

The consortium members include:

CF “East SOS” – technical building assessments, procurement of furniture and equipment, accessibility upgrades in 30 collective centres, and information support in collective sites.

CF “Angels of Salvation” – civilian evacuation using specialised transport and deployment of mobile psychosocial and medical support teams.

CO “Coordination Humanitarian Centre” – management of mobile transit hubs, operation of the evacuation hotline, and insurance for frontline volunteers.